Short version: Abhyaasam is a Telugu‑learning app for young children, set up and managed by a parent or guardian. We collect the minimum needed to run the app, we never sell data, we show no third‑party ads, and most data stays on your device. This policy explains what we collect and your choices.
Delete your account or a child's data:See the steps below. You can make a request from the app or by email.
Who this is for
Abhyaasam may be set up and managed by a parent or guardian on behalf of a minor child, while adults may also use the Service on their own behalf. Children use the app under adult supervision; we do not knowingly let children create accounts or provide personal information without a parent or guardian.
Information we collect
Parent account: when you sign in with Google, Apple, or a one-time email code, we receive your name and email address to identify your account and unlock any purchase you make. Email sign-in does not use or store a password. If you use Apple's "Hide My Email", we only ever see the relay address Apple gives us.
Child learning profile: a display name or nickname, an avatar, and an age range that the parent enters, plus learning progress (letters practiced, stars, streaks). Please use a nickname rather than a full legal name.
Radio contributions: if a signed-in user chooses to submit with parent permission, we receive the audio, title, contributor display name, description, typed place or city, category, and audience age group. We use these to review and manage the submission. Approved audio and contributor details can appear in Abhyaasam Radio. Use a nickname and enter only a city or region.
Feedback and support: if you contact us through the app or website, we receive the information you enter so we can respond or address your report.
Purchase status: Google Play or the Apple App Store processes in-app subscriptions; Razorpay processes website purchases. We never see or store your card details. We store the provider, product or plan, purchase reference or store token, account identifier, status, and access period needed to verify purchases, restore access, and handle support or refunds. Website orders also record their amount and currency.
Join List and campaign details: when a parent verifies an email and joins from our Join page, we record the linked parent account and join dates. If the link includes campaign tags, we also record its source, medium, and campaign labels. Links without tags are recorded as coming from the Join page.
Basic technical data: standard server logs needed to operate and secure the service.
What we do NOT do
No third‑party advertising or ad tracking.
No selling or renting of personal information.
No behavioral profiling of children.
No analytics or crash-reporting SDKs in the app.
How we use information
To run the app — save progress, sync it across the parent's devices, and unlock Premium content.
To process a Premium purchase through your selected payment provider and keep it unlocked for your account.
To keep the service secure and fix problems.
To maintain the parent Join List and identify the campaign labels provided in the link used to join.
Where data is stored
Learning data is stored on your device. If you sign in, child profiles and progress sync to our database hosted on Oracle Cloud in Mumbai, India, so they can be restored on another device. Cloudflare helps protect the API and deliver content. Radio submissions are stored in protected cloud object storage for review and delivery. Amazon Web Services hosts the public website. The app transmits data over encrypted (HTTPS) connections.
My Voice practice recordings stay on the device unless you explicitly export an encrypted backup to a destination you choose. The app keeps these recordings separate from Radio submissions. The app switches off Android's automatic backup and excludes My Voice recordings from automatic iOS backup.
Service providers
Google Sign‑In — parent authentication.
Sign in with Apple — parent authentication.
Abhyaasam email service — sends one-time email sign-in codes.
Google Play and Apple App Store — in-app subscription checkout and purchase status checks. We send an opaque account identifier with the purchase so Premium stays with the correct signed-in account.
Razorpay — website checkout and payment processing. We provide the parent account's email address and purchase details needed to complete and verify checkout.
Cloud infrastructure providers — hosting the API, database, and Radio media; Cloudflare — protected lesson media delivery; Amazon Web Services — public website hosting.
Children's privacy (COPPA)
We comply with the U.S. Children's Online Privacy Protection Act (COPPA). The parent/guardian creates the account and thereby provides consent for the limited information described above. We collect only what is needed for the educational features and never require a child to disclose more than necessary. A parent may review, update, or delete their child's information at any time (see below).
Delete your account or data
Delete a child profile (and all of its progress) in the app: Parent Dashboard → select the child → Delete this profile. It sits behind the parent PIN so a child cannot trigger it. For a signed-in account, the profile is deleted from our servers first, and is only removed from the device once that succeeds.
Delete your account & data: open Parent Dashboard → Delete account and data. This permanently removes the account, child profiles, and associated progress from our servers and the device.
Withdraw a Radio contribution: open Radio → My contributions and use the removal option for the submission.
Access: request a copy of the data tied to your account by emailing us.
Data retention
We keep account and progress data while your account is active. When you delete a profile or your account, the corresponding account-linked data, including Join List membership and our payment ledger, is deleted from our active systems; there is no in-app recovery window.
Server logs, which contain IP addresses and request paths but no learning content, are kept for up to 30 days for security and troubleshooting, then deleted. Google, Apple, and Razorpay may retain their transaction records under their own policies and applicable law; those records do not contain your child's learning data.
Changes
We may update this policy; we'll change the "Last updated" date above and, for significant changes, notify you in the app or by email.
Abhyaasam